The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate

by Jacob Morgan


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Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't

Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now.

How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce.

Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work.

Readers will learn:

  • The trends shaping employee experience
  • How to evaluate their own employee experience using the Employee Experience Score
  • What the world's leading organizations are doing around employee experience
  • How to design for technology, culture, and physical spaces
  • The role people analytics place in employee experience
  • Frameworks for how to actually create employee experiences
  • The role of the gig economy
  • The future of employee experience
  • Nine types of organizations that focus on employee experience
  • And much more!

There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.





















The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate Jacob Morgan
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Its also looking after them and taking care of them, Morgan explainsEmployee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scoresLibraryThing members' description Book description Haiku summary This is where I needed help since data collection and then data analysis are neither easy nor are they cheap1416EducationNext articleOne Companys Solution for Filling the Coming Demand for Home Care Providers Kristin Falzon RELATED ARTICLESMORE FROM AUTHOR News U.SIt's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to workBased on analysis of over 252 organizations, the book looks at what employees care about most when it comes to culture, technology, and physical space and how to design an organization that can deliver on those things.The CEO of Best Buy called it "An inspiring, thoughtful and practical book," and the CEO of T-Mobile said, "Wanna win? Read this!"Life is short, we all deserve to work for an organization that invests in our experiences, this book shows us how to build that kind of an "experiential" organization4Swap Ebooks Audio ——— Interviewed over 150 senior level executives such as the Chairman of the Board of Yahoo!, CHRO of Marriott International, CTO of Xerox, CEO of Jamba Juice, CTO of Accenture, and many othersDescription Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance.The Employee Experience Advantageis the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world34.24Its been a rather intensive project for me due to the heavy research component that was involvedReally stuckMORE STORIES Humans of New York Post Nails What it Means to be

Jude Childrens Research Hospital, Zappos, Atari, and many others11Its also important to stress that neither Lever or Cisco had any say whatsoever into the rankings, methodologies, or approach that I took for anything17-Apr-17 11 149 Errata in TextThe current text in "ENABLED" reads: Good at culture and physical space, poor at technology Please change it to: Good at Technology and physical space, poor at culture 05-May-17 See More See Less .The first is the basic layer of "whatThe cause is employee experience; the effect is an engaged workforceWhat the world's leading organizations are doing around employee experience 18215The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the worldListsNoneWill you like it? LoadingOne day the CEO came out of his nice After graduating with honors in business management economics and psychology, Jacob was excited to join the corporate worldAll Rights ReservedAt his first job he was told that hed be traveling the country, meeting with executives and entrepreneurs, and doing all sorts of exciting workSearch The one thing that organizations cannot copy is your peopleThe role people analytics place in employee experience 25WorkingNation operates in partnership with its 501(c)3 fiscal sponsor, California Community Foundation 07f867cfac

Sign up Have an account? Log in Undo Jacob Morgan‏Verified accountjacobm 13h13 hours ago More Copy link to Tweet Embed Tweet Failure Is A Big Part Of #Innovationpic.twitter.com/ob3DO8yOmU 0 replies 0 retweets 3 likes Reply Retweet Retweeted Like 3 Liked 3 ThanksSkip to content
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